Frequently Asked Questions
Your guide to a seamless shopping experience with Tistabene.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track it directly through the 'My Orders' section on our website.
What is the return and exchange policy?
We offer a hassle-free 7-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I ensure I pick the right size?
Every product page includes a detailed size chart with measurements in inches and centimeters. We recommend comparing these measurements with a well-fitting garment you already own.
Does Tistabene ship internationally?
Currently, we ship across India. We are working on expanding our logistics to provide international shipping to our global customers very soon.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, slight color variations may occur due to professional lighting during shoots or your device's screen settings.